COVID-19 AMENDMENT – Return pickup service may not be available in various regions.
Bakewareindia For hygiene reasons, we do not offer a try and return policy. However, only if the product delivered is not as described, customers would have all the right to return the product.
Following are the guidelines for such returns.
- Return of your purchase can be initiated within 1 day from the time of delivery. All BAKEWARE & OTHER ITEMS EXCEPT EDIBLE ITEMS will be covered under the 1 day replacement policy, which is described on the product page.
- Some products due to their nature, are marked as “NON RETURNABLE PRODUCT”. In such cases, the same will be displayed prominently on the product page. Bakewareindia will not accept return of these products irrespective of the reason of return. These products need to be purchased at the buyers risk.
For hygiene reasons, returns are not accepted for edible products & other decorative items such as toppers , bake and serve packaging items.
Dessert Stands are made on order so once order is placed they are non returnable and non refundable.
IN CASE YOU HAVE RECEIVED INCORRECT/DAMAGED PRODUCT : The team will investigate the same. Once approved, The Return will be Picked up from your Shipping Address. The Shipping Cost will be Borne by us.
IN CASE YOU ARE NOT SATISFIED WITH THE PRODUCT : The refund will be issued only if the Product is unused. Also, the shipping charges paid in the original order are not refundable.One side shipping has to be covered by customer. Also if the product has been used, then the refund will not be issued and we request you to keep the product. If the product is still sent back, then in that case refund will not be issued and the product will be disposed off permanently and cannot be resent/claimed back.THE RETURNED PRODUCT SHOULD REACH US WITHIN 7 DAYS FROM THE DATE OF DELIVERY WITH THE ORIGINAL PACKAGING.
Our courier partner will pick the product from your doorstep and we shall provide coupon refund the entire cost of the product.
- For locations which are not supported for return pickups, the product has to be shipped back to us by the customer. In such cases a maximum of Rs 50 will be refunded towards the cost of return shipping charges on submission of proof.
- The buyer is expected to pack the product intact to avoid any damage in transit. The refund will be initiated once we recieve the product back in good quality and in new and unopened condition along with the original packaging.
Refund will be processed based on the mode of payment of the order
. Orders paid by credit/ debit card will be refunded by credit back to the credit/ debit card within 7 working days and the refund will reflect in the next statement.
. Orders paid by net banking accounts will be credited back to bank account.
For all returns, Bakewareindia would have the rights reserved to take a call if a request for return can be accepted or not.